Why are my eggs in a brand name box?
Most of our egg boxes are reused, we collect egg boxes from homes across Southampton and pack fresh free range eggs from Romsey into them. All eggs will be large and free range, irrespective of the packaging.
What if there’s an issue with my delivery?
If something isn’t quite right with your box, please let us know straight away. While we pride ourselves on picking and packing the freshest, tastiest fruits and vegetables there are always risks when dealing with fresh produce. If you’re not happy with anything we’ve delivered, get in touch; we’ll sort it and take steps to avoid it happening again!
My delivery hasn’t arrived…
If you think your box hasn’t been delivered, please let us know and we’ll track it down straight away. Please wait until 6pm on the day of delivery before getting in touch.
I think something is missing from my box…
Occasionally we will have to swap something out of your box and substitute for something else, we will try to let you know, but we won’t always be able to. If you are definitely missing something, get in touch and we’ll get it out to you that week if possible, otherwise we’ll add it to your next order.